We’re excited to join you on your journey!

We believe that emotional intelligence transforms the way we connect, communicate, and create impact in our increasingly complex world. That's why we've joined forces to bring you something truly special.

Sandra Thompson

As the UK's first Goleman Emotional Intelligence Coach, Sandra brings a rare combination of deep expertise and practical wisdom to the art of communication. Her journey from customer experience consultant to emotional intelligence pioneer has helped countless leaders discover their authentic voice and create meaningful connections. Sandra's gift lies in making the science of emotional intelligence not just understandable, but immediately applicable to your daily interactions.

Michael Mattson

As Chief Empathy Officer and customer experience catalyst, Michael transforms how organizations connect with their customers and teams. His hands-on approach turns empathy from a buzzword into a business advantage. Drawing from his experience revolutionizing customer interactions at major organizations, Michael brings practical strategies that work in the real world - where relationships matter and results count.

Together, We Deliver Something Unique

Our collaboration bridges the gap between academic insight and practical application. We've designed this workshop to give you both the deep understanding and the practical tools you need to:

  • Navigate complex conversations with confidence

  • Build stronger, more authentic relationships

  • Create messages that truly resonate and inspire action

  • Lead with emotional intelligence in our digital world

We're not just trainers - we're your partners in developing the Emotional Intelligence skills that will transform your personal and professional relationships. Join us for a workshop experience that goes beyond theory to create real, lasting change in how you connect and communicate with others.

Ready to start your transformation?

Sandra Thompson

The EI Evolution

Founding Director, Management Consultant and Visceral Trainer

Michael Mattson

Walk A Mile CX

Chief Empathy Officer

Become Unshakable Today